Integration overview
About
Villaway is the world's leading distribution platform for the luxury short-term rental market.
Their platform allows the discerning traveller to discover and enjoy the finest luxury short-term rental homes and villas around the world. They provide consistent quality experiences by only listing curated properties that are hand-selected by their vetted and trusted property manager partners.
They have been providing our clientele with 5-star luxury villa vacations for over 10 years. They maintain an A+ ranking with the Better Business Bureau and we list over 5,000 of the world’s finest luxury villas in over 120 world-class destinations.
If you manage top quality homes and villas and provide exceptional service, you are invited to apply to partner with Villaway and list your inventory with them.
Minimum requirements to connect
-
Minimum number of properties: 1
Integration model
| Sync type | PULL |
| Static data sync | Static data is pulled by Villaway once every 4 hours |
| Availability, Rates & Inventory sync | ARI data is pulled by Villaway once every 4 hours |
| Instant bookings | No |
| Booking requests | Yes (requests are sent to host via Rentals United, email and SMS) |
| Quote requests | Yes (price & availability) |
| Reservation sync | Villaway pushes the reservations to Rentals United |
| Reservation modifications |
Reservation modifications via Rentals United are not synchronised with Villaway. Guests and hosts need to agree on reservation modifications directly. |
| Reservation cancellations |
Cancellations are synchronised to Rentals United. |
| Cancellation penalties | Hosts should not cancel bookings as a standard operating procedure as there are |
Additional info
| Accepted locations | Worldwide |
| Target guests | Families and small groups of luxury travellers |
| Origin of the guests | Worldwide, but majority is the US-domestic |
| Long stays (more than 30 days) | Yes |
| Channel website | www.villaway.com |
Inventory type
| Pick & Choose | Properties should fit our standards of 4.5 - 5 star vacation villas |
| Multi-units | No |
Channel performance
| Top location | Mexico, the Caribbean, Hawaii, Europe, Bali, Thailand, the US (California, Colorado, Florida) |
| Top inventory type | Luxury villas in high-travel destinations |
| Top performance season | Varies depending on the location |
| Key amenities | Pools and views |
| Best practices |
Provide highest-quality photos and descriptions Full list of amenities |
Charges & Payments
| Charging party | Villaway charges the guest |
| Credit card details | N/A, Villaway transfers the money to the property manager |
Commission
| Commission | 15-20%, depending on location |
| Commission charging | Villaway charges the commission on the total booking excluding fees and taxes |
| Commission application | Villaway takes the commission from the prices received from Rentals United |
Contract & Onboarding
| Average onboarding time | 7-10 business days |
Contact & Support
| Support email for property managers | certified@villaway.com |
| Response time | 1-2 business days |